Monarch Labs:

~ Ordering Information ~

• Web page version (html) editable on computer; then print and fax
• MS Word 2003 version of the order form (.doc), editable on computer. You can save this form on your computer, even partially completed, for later editing or submission. You can print the final order and fax it or read it over the telephone; you can even e-mail it to: sales@MonarchLabs.com
  Note: you can not complete this form by hand; it must be completed at the computer. To fill in by hand or at the typewritter, select a different form.
• Adobe Acrobat version of order form, prints single-page order form on standard-sized (8.5" x 11") paper. Page 2 is only for first-time customers, or for repeat customers who need to change their ordering or billing information. Note: You will need Adobe Acrobat to view this form.

A copy of the Package Insert is available for viewing or printing.

Terms and Conditions Medical Maggots™ (disinfected Phaenicia sericata larvae) are regulated by the FDA as a prescription only, single use medical device. They must be ordered by a medical practitioner licensed to prescribe wound care treatments. Read all package labeling. Problems with product quality must be reported within 24 hours of receipt to be eligible for refund or replacement. Maggots are prepared upon order; they are highly perishable and can not be stored, reused, or returned. A fee may be assessed for orders cancelled less than 24 hours before shipping. Maggots are provided only for Patient Care; this is not a license to breed or redistribute them. The ordering clinician assumes full responsibility for patient care. No promise of safety or efficacy is implied nor should it be inferred. Prices subject to change without notice.

Refund/Return Policy Medical Maggots are prepared upon order and are highly perishable; they can not be stored, reused, or returned. Problems with product quality must be reported within 24 hours of receipt to be eligible for refund or replacement. A fee may be assessed for orders cancelled less than 24 hours before shipping. Maggots which arrive dead, or more than 6 hours late, Tuesday through Friday, will be replaced or refunded without charge, if they can not be used and if the customer completes the required documentation (simple questionairres, required for quality assurance and subject to FDA review).

If Medical Maggots ordered for Saturday delivery arrive dead, they will also be be replaced or refunded without charge, according to the same provisions. However, since Monarch Labs does not advise Monday deliveries (due to their extended transit time) orders for Monday deliveries will not be replaced or refunded.

Sorry, we can not refund or replace orders with shipment problems resulting from incorrect addresses furnished by client, or because no one was available to take receipt of the package, or because of other customer errors.