Effective date: October 20, 2026. Last updated: October 20, 2026.

This Privacy Policy explains how Monarch Labs (“we”, “us”) collects, uses and protects information when you visit www.monarchlabs.com (the “Site”).

Information we collect

• Contact form: your name, email address, phone number and message.
• Order details you provide at checkout, such as your name, billing and shipping address, email and phone number. Card payments are processed by our payment provider; we do not store full card numbers on this Site.
• If you email or call us directly, we receive the details you choose to share.
• Technical data sent automatically by your browser, such as IP address, browser and device type, pages viewed and the referring page. This is collected by our hosting, security and analytics services.

How we use information

• To answer your enquiries and provide the services you ask for.
• To process and deliver orders and handle returns.
• To operate, secure and improve the Site and understand how it is used.
• To meet legal, tax and record-keeping obligations.

We do not sell your personal information.

Service providers

• Website hosting and content delivery/security (Cloudflare).
• Email delivery for messages sent from the Site (our outgoing mail service).
• Google Analytics 4 (G-4EJ2GPD8SN), which uses cookies to measure visits in aggregate. See how Google uses data.

These providers process information on our behalf and only as needed to provide their services. We may also disclose information if required by law.

Cookies

We use cookies and similar technologies as described in our Cookie Policy.

How long we keep information

We keep enquiries and related records only as long as needed for the purpose they were collected for, and for any period required by law, and then delete them.

Security

The Site is served over HTTPS and we use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.

Your choices and rights

You may ask us to access, correct or delete personal information we hold about you, or to stop sending you marketing messages. Depending on where you live, you may have additional rights under state law. Contact us using the details below and we will respond within a reasonable time.

Children

The Site is not directed to children under 13 and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it was last changed.

Contact us

17875 Sky Park Circle, Suite K, Irvine, CA 92614
Email: sales@monarchlabs.com
Phone: (949) 679-3000